Mercure Cardiff North Hotel

Lovely spacious room with rustic furniture. Lots of extras that lots of hotels don’t do; espresso machine with pods; kettle and plenty of tea and coffee with two packs of jammy dodger biscuits; complimentary slippers; dressing gowns; four free drinks in fridge; five types of soap and conditioner etc; comb, shaving and vanity kits; plug in radiator. The fitness centre gym was fine too, no free weights but a good range of the exercise machines including smith machine. Unfortunately, didn’t have time to sample the the food (apart form some delicious hot chocolates) and we were sorry because everything else seemed great.

I initially stayed when I was undertaking Guide Dog training and had a great experience, and because I know that the hotel is guide dog friendly, I chose to stay again. It's such a relief to know I won't have to deal with any access issues. The staff are welcoming and friendly. The double room was very clean and well appointed. The outside area is great for walking the dog, with a dedicated spending pen. We ate in the restaurant in the evening, the food was lovely and staff were attentive when dealing with a dietary requirement. We had breakfast the next morning - a great assortment and good quality. Great to have free parking with plenty of spaces. Will be returning when staying in Cardiff as my Guide Dog is quite settled here!

Check in staff welcoming, helpful and friendly.Room, bed and bathroom very good.Very clean.We would definitely come back.The icing on the cake was the price of the room,great at £65 for a night.The Cardiff Mercure has a very pleasant atmosphere/ambience.Interesting that a serviceman came to take away the affixed rusty shaving mirror.Cheerfull chap was in and out in no time.

Very good location, easy to get to with plenty of parking and close enough to catch an Uber into the city centre if we didn’t want to drive. The hotel was very clean and comfortable. Staff were friendly and the room service ordering via mobile was excellent and convenient. Would definitely stay again

The room was large, clean and comfortable. The bathroom was clean and the shower was great! It was very helpful to have a restaurant on site, we arrived late so I was very glad not to have to go out for food. The food was good too. The City park n ride is only a few minutes drive away, which is convenient and at £10 for the day saves spending lots on parking fees in the City.